*** HOLIDAY 2021 SHIPPING INFO***
Our new shipping partner Chit Chats is delivering tracked packages fast and we're thrilled! Orders requiring shipping should be placed by Dec. 15 for expected delivery before Christmas. Please note: all major carriers have suspended delivery date guarantees due to the pandemic.
Local orders have the option of pickup at our downtown studio or Toronto's east end, plus our partners at Mile1 can deliver conveniently in Toronto directly.
Order processing will be as quick as possible, though COVID restrictions and related supply chain issues and delivery are still affecting our timelines.
Please allow 7 days, though if we can get it on it's way sooner, we will! We do make all this stuff ourselves, and are currently working from 2 spaces.
If you want to inquire about how long a specific item may take to ship, please email at firstname.lastname@example.org (include product name and applicable details, eg. shirt colour, size, text colour(s) desired).
We ship using the best option available for cost, service and speed of delivery. Generally this is via postal service (Canada Post and then your country's postal service for international orders), though we reserve the right to use other carriers and methods at our discretion.
Standard shipping times (estimated business days in transit):
- Ontario region 1-3 days
- rest of Canada 2-7 days
- USA 4-8 days
- International 6-10 days
Tracking is available according to service selected, but is not guaranteed on every order. Please select the appropriate shipping upgrade if tracking or delivery date guarantee is important.
Please note, Canada Post and all major carriers have suspended their on-time guarantees due to COVID safety measures.
Free shipping is offered on orders over $100 CAD by standard shipping methods, or Mile1 delivery (within their range).
Free local pickup is also available, both at our downtown studio and in the East End (Leslieville/Riverdale area of Toronto).
* NEW LOCAL DELIVERY OPTION! * We've partnered with Mile1 for accelerated, super-convenient and eco-conscious deliveries in Toronto. (We're working on full integration within checkout, so if something doesn't seem right, please let us know.)
All shipping charges are calculated by carriers; we do not add handling fees. Overages can happen with multi-product orders, but we will refund anything $3+ over our cost.